Frequently Asked Questions (FAQ)

When you have placed your order, we usually manufacture it the 2-3 days. It is sent immediately by our partner UPS and the delivery time is 2-6 days. Depending on your country, local customs and duties may apply.

Of course, we will send the item to the address specified by you upon completing the order.

Once we have delivered your order to UPS/Fedex you will receive an email with tracking information.

If there is a problem with your product, we will replace it free of charge. Send an e-mail to [email protected] with the following information:
1. Your order number
2. Tell us why you want to return the product
3. Wait for an answer accepting your return with instructions for how to return your product.

If you aren’t satisfied with your product, contact us and we will do all we can to sort the problem out.

Yes, we offer international shipping. Please note that additional customs fees may apply for international orders.

We accept major credit cards, such as Visa, Mastercard, and American Express. We also offer alternative payment options like PayPal and Apple Pay.

Yes, we take the security of your payment information seriously. We use industry-standard encryption and follow strict security protocols to protect your data.

If you need to change or cancel your order, please contact our customer support as soon as possible. We will do our best to accommodate your request, but please note that order changes or cancellations may not be possible if the production process has already begun

If you receive the wrong item or an item is missing from your order, please contact our customer support immediately. We will work to resolve the issue and ensure that you receive the correct items.